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Serve Robotics to deploy up to 2,000 sidewalk delivery bots on Uber Eats

Serv Robotics, the Uber spinout that makes autonomous sidewalk delivery robots, is expanding its partnership with Uber Eats. The Nvidia-backed startup will now deploy up to 2,000 of its cute little bots through Uber’s platform in multiple markets across the US.

The partnership is expected to last until early 2026.

This expansion not only validates SERV’s goal of commercializing robotics at scale for autonomous delivery, but also signals that Uber is furthering its commitment to autonomy. Last week, Uber announced that Waymo’s autonomous vehicles will be available for ride-hailing and delivery on Uber’s platform starting in Phoenix later this year. Uber is also partnering with Motional to deliver food in Santa Monica via the company’s self-driving Hyundai Ioniq 5s.

Serv and Uber’s partnership began a year ago as a pilot in West Hollywood. Since then, Serv’s robotic delivery with Uber has grown more than 30% month-over-month, with more than 200 restaurants now participating in West Hollywood, Hollywood and Fairfax. According to Ali Kashani, co-founder and CEO of Serv, the bots now operate from 10 a.m. to 9 p.m., seven days a week.

“We look forward to continuing our rapid growth at Uber Eats,” Kashani told TechCrunch. “We currently have a fleet of 100 robots in Los Angeles, and we expect to operate an increasing number of them on Uber Eats as our coverage and delivery volume on Uber increases.”

That fleet is also shared with Serv’s other partners, like 7-Eleven, which recently launched robotic sidewalk delivery with Serv in LA.

Serv didn’t say which would be the next market for its partnership with Uber, but the company is eyeing San Jose, Dallas and Vancouver. The startup also recently completed a pilot in Arkansas with Walmart in Vancouver and Pizza Hut.

The companies also did not disclose the value of the deal, but Kashani said that Serv’s business model is delivery-as-a-service, which means that Serv is paid after completing each delivery.

Serv describes its sidewalk bots as capable of Level 4 autonomy. Level 4 is a designation by the Society of Automobile Engineers (SAE) that means the vehicle can handle all aspects of driving in certain conditions without human intervention. However, when the robots come across edge cases such as police tapes or construction, they stop and ask remote observers to intervene. Kashani says that if the robots encounter obstacles or barriers they can change course.

Supervisors also help with crossing the street, but SERV’s robots can anticipate driver inattention and avoid collisions on their own.

“This is something remote observers can do little to help by looking at how quickly cars appear, versus delays caused by network latency and human reaction time,” Kashani said.

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